Privacy policy

Information We Collect

At LUMINÉTICA, we collect the following types of personal data when you interact with our website:

Contact Information: Name, email address, shipping/billing address when you place an order
Payment Information: Processed securely through our PCI-compliant payment processors (we don't store full credit card details)
Device & Browsing Data: IP address, browser type, operating system, pages viewed via cookies and similar technologies
Purchase History: Products ordered, sizes, preferences to improve your shopping experience

How We Use Your Information

Your data helps us:

Process and fulfill your orders for tops, dresses, outerwear, shorts & pants
Provide customer support and respond to inquiries
Improve our website functionality and product offerings
Send transactional communications (order confirmations, shipping updates)
Prevent fraud and enhance security measures

We never sell your personal data to third parties.

Data Sharing & Third Parties

We may share information with:

Service Providers: Shipping carriers, payment processors, and IT support under strict confidentiality agreements
Legal Compliance: When required by law or to protect our legal rights

Third-party services like Google Analytics may collect anonymized browsing data under their own privacy policies.

Your Rights

Under GDPR, CCPA and other privacy laws, you may:

Request access to or deletion of your personal data
Opt-out of marketing communications (though transactional messages will continue)
Correct inaccurate information
Lodge complaints with data protection authorities

To exercise these rights, please contact us through the methods provided on our website.

Data Security & Retention

We implement:

SSL encryption for all data transmissions
Regular security audits
Limited employee access to personal data

We retain your information only as long as necessary for business purposes or legal requirements.

Policy Updates

We may update this policy periodically. Significant changes will be notified via our website. Continued use of LUMINÉTICA constitutes acceptance of the current policy.

Last Updated: [Insert Date]